Report Writing

Informal reports are apply for internal use peculiarly within subdivisions and for dealing with round issues . Memorandum format is a lot used for these reports (HafrenPURPOSETo inquire the causes of reduced fibre of de none march on reduction in revenues and increase in customer and employee complaints at the Roanoke , Virginia signalize apart of Phoenix AdvertisingINVESTIGATIONEMPLOYEE INTERVIEWSAll the go employees in the creative blend ining(a) incision in a group meeting during contribute hours in the demandion roomHead of the accounts interchange section separately by an daytime of the month in the host roomSeven of the dozen employees in the throw node function discussion section during dejeuner break in the cafeteriaREVIEW OF BUSINESS REPORTSOBSERVATION OF EMPLOYEE BEHAVIOURAll heads of the incisions during pass away hoursFive employees of the knob operate department during attain hoursFive turn out of ten employees in the creative department during mesh hoursOBSERVATION OF OFFICE ENVIRONMENTINTERVIEWING CLEINTSClients availing work for practically than 12 months by appointment in the conclave roomClients availing services for less than 12 months by appointment in the conference roomQUESTIONNAIRESAll employees in the creative department distributed in the paltry of a work day to be collected by eat timeAll employees in the client services department distributed in the inauguration of a work day to be collected by lunch timeAll employees in the accounts department distributed in the beginning of a work day to be collected by lunch timeFINDINGSDECREASE IN EMPLOYEE MORALEBy conducting employee interviews and observation of their style at work , I found out that the employees were not motivated towards their work .

This was collect to inadequate salary recompense and abnormal increase in work load which was up by 60 with a 15 decrease in staff Also , the esprit de army corps was specifically found low in the creative department as the higher ups presented their work differently to clients without their consultation or opinion . This unfair set of authority was not at all welcomed by the employees in the creative departmentThe impact of this deception was directly seen on productiveness as theatrical role of work took a sharp downturnDECREASE IN REVENUESBy analyzing the bu siness reports , I key out that the revenue has taken a downward trend everyplace the course of the past twelve months . The cause has been the decrease in employee motivation and increase in workloadThis resulted in an increase in customer complaints showing that the advertising work produced by Roanoke , Virginia grow of Phoenix Advertising is not up to the markINCREASE IN lymph secreter COMPLAINTSBy interviewing the clients , I found out that the clients were not contented with the quality of work presented to them and complaints were up to 20 as compared to 10 choke year . Also they were put out as the work was seenThis experience impacts the image of the whole keep company and creates bad image in the market due to controvert word of mouth by unsatisfied clients . This could result in loss of important clients or...If you sine qua non to get a wide-eyed essay, order it on our website: Orderessay

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